Audio and Video Settings

Everyone has different setups—some play everything through their TV, some use sound bars, and some use receivers with a complete sound system. We also use many different streaming devices. What works for you may not work for someone else, and what works on one device may not work on another.

You may need to try changing some settings in this app and your streaming device. Not everyone will achieve the same results with the same settings. Sometimes, it could be as simple as having to replace your HDMI cord.

Go to Settings > Playback for several options:

• Audio Decoder / Video Decoder: If you’re having issues, try changing to software or hardware.
• Auto Framerate: You can try turning it on and see if it helps. If you experience a black screen for a few seconds when changing channels, you may want to have this off.
• Select Surround Audio Track By Default: Start by having this on.
• Audio Pass-through: Toggle between on and off.
• Use External Player: This is also where you would turn on external players. You must have alternate players installed on your device. When you try to play something, you’ll get a pop-up asking what player you want to use.

If none of these help, you’ll need to go to your device settings and change your audio/video settings there.